Dr. Mariana Lage · CRP 01/8814
How personal data is collected, handled, stored, and protected across our practice and through this website, in strict accordance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD) and the ethical regulations of the Federal Council of Psychology (CFP).
Last updated: October 28, 2026
In brief
We process personal information to provide requested educational materials, respond to inquiries, and manage administrative scheduling triage. Browsing this site does not constitute consent to tracking. Please do not submit confidential medical or clinical information through website forms or our automated chat assistant. You may exercise your rights or request information at any time by contacting dramarianalage@gmail.com.
The legal entity acting as the data controller responsible for decisions concerning personal data processing on this website and in our professional practice is:
When you formally engage individual psychological services, the handling and retention of clinical records and documentation are governed primarily by the professional secrecy provisions of the Brazilian Psychologist Code of Professional Ethics (CFP Resolution No. 010/2005) and Federal Council of Psychology regulations (including CFP Resolution No. 9/2024 for online psychological services and standards on clinical record keeping), applied in conjunction with the LGPD.
| Channel / Source | Data Collected | Purpose and Legal Basis |
|---|---|---|
| Educational material request form (free guide) | Name and email address | Delivering the requested educational guide and related practice updates (Consent — Art. 7, I, LGPD). |
| Administrative intake & triage (WhatsApp, form, chat) | Name, phone/WhatsApp number, email, and administrative scheduling preferences | Initial communication, appointment scheduling, and assessing consultation suitability (Pre-contractual procedures — Art. 7, V, LGPD). |
| Technical browsing data | IP address, connection timestamp, device and browser technical specifications | Application security, server error diagnostics, and statutory connection log retention (Marco Civil da Internet, Law No. 12,965/2014 — Art. 7, II, LGPD). |
| Course and service registration | Contact details, billing data, and transaction confirmations | Processing enrollment, invoice issuance, and regulatory tax compliance (Contract performance and statutory compliance — Art. 7, II and V, LGPD). Credit card data is processed directly by our payment processor and is not stored by us. |
This public website, its contact forms, and the automated chat interface are intended solely for educational information and administrative inquiries. Users are expressly advised not to submit detailed clinical histories, psychiatric diagnoses, medication lists, or confidential therapeutic details via initial online forms or the chat assistant.
The chat assistant on this site operates via artificial intelligence configured exclusively for administrative routing and booking support. It is not a healthcare professional, does not conduct clinical assessments or psychotherapy, and does not provide crisis intervention.
If a user voluntarily shares health-related information during initial contact, such information is treated with the elevated confidentiality required for sensitive personal data (Art. 11, LGPD). Should a formal clinical relationship be established, all health information is protected under strict professional secrecy pursuant to the Brazilian Federal Council of Psychology rules.
Browsing this website does not constitute consent to the use of cookies or optional tracking technologies.
We transparently declare that optional third-party measurement and analytics tools are integrated into the site:
Optional measurement preferences: Google and Meta measurement scripts embedded in these pages remain blocked until you select “Accept measurement”. You can refuse without preventing navigation and change your choice through “Cookie preferences” in the footer. Refusing after acceptance reloads the page and removes optional first-party measurement cookies where technically possible. This choice is separate from consent to paid-appointment attribution and from essential administrative chat, forms and hosting operations.
You can manage, restrict, or block third-party cookies at any time through your browser's privacy settings or by utilizing content-blocking privacy extensions. Core educational content and website navigation will remain fully functional if cookies are disabled.
Your personal data is never sold, leased, or traded. It is processed solely by trusted service providers and technical operators strictly as required to maintain website functionality and practice operations:
Because technology vendors such as Google, Meta, Brevo, and cloud hosting infrastructure maintain servers located outside Brazil (notably in the United States and the European Union), cross-border transfers of personal data occur.
These transfers are conducted under the provisions of Article 33 of the LGPD, supported by Data Processing Agreements, standard contractual commitments, and industry-standard security safeguards. We do not make unrealistic claims of absolute international legal immunity, holding our partners to high organizational and technical data protection benchmarks.
We do not apply arbitrary retention deadlines. Retention periods are strictly determined by the processing purpose and mandatory legal/regulatory obligations:
Under Articles 18 and 20 of Brazil's LGPD, you have the right to request, at any time and free of charge:
To exercise your statutory rights, please email dramarianalage@gmail.com. Requests will be evaluated and answered within applicable statutory timeframes.
We maintain technical and administrative security controls designed to safeguard personal data against unauthorized access, destruction, loss, alteration, or unlawful disclosure. These measures include encrypted data transmission via HTTPS (SSL/TLS), strict access privilege management, and secure hosting facilities.
However, no digital environment is entirely impervious to security vulnerabilities. In the event of a significant security incident presenting relevant risk or harm to data subjects, we will notify affected individuals and the National Data Protection Authority (ANPD) in accordance with Article 48 of the LGPD.
This Privacy Policy may be updated periodically to reflect improvements in our data protection practices or changes in applicable legal and regulatory frameworks. The effective date at the top of this document indicates the current version.
For questions, requests, or concerns regarding your personal data, you may reach the data controller directly at dramarianalage@gmail.com.
Data subjects also have the right to petition the Brazilian National Data Protection Authority (ANPD) via its official governmental channels.